Terms & Conditions

Welcome to AI Hot Lead Analyzer, a product by SiteEncoders (VirtuStratum Technology Solutions LLP). By purchasing, accessing, or using our service, you agree to comply with the following terms and conditions.

1. Service Overview

AI Hot Lead Analyzer is a SaaS product that analyzes your customer messages from DMs, chats, or CSV exports to identify potential buyers. Upload or paste your messages manually, and the service highlights leads as HOT, WARM, or COLD while providing actionable conversion tips to help you close deals faster.

2. Eligibility

This service is intended for small and medium businesses (SMBs), freelancers, and agencies who manage customer DMs. You must be at least 18 years old to use this service.

3. Pricing & Payments

We offer two tiers:

Free Plan: Analyze up to 2 DMs for free.
Premium Plan: ₹2,999 launch offer (300 DMs/year). Regular pricing is ₹7,000.

Payments are securely processed via Razorpay. By paying, you agree to our Pricing & Payment Policy.

4. Refund & Cancellation

As our service provides instant digital access, all sales are final and non-refundable once your account is activated. Refunds are only applicable in the following cases:

Duplicate payment or accidental double charges.
Payment captured but dashboard access not provisioned within 24 hours.

For refund requests, refer to our Refund & Cancellation Policy.

5. Data Privacy

We do not store your customer messages. Any data you upload is used only for analysis and is automatically deleted after processing. For more details, see our Privacy Policy.

6. Usage Restrictions

You agree not to:

Use the service for illegal or unauthorized purposes.
Upload data you do not have permission to process.
Resell or sublicense the service without our consent.

7. Limitation of Liability

We provide this service on an "as-is" basis. While we aim for accuracy, we are not liable for business losses or missed leads resulting from reliance on our analysis.

8. Contact & Support

For queries, support, or grievance redressal, contact us at:
Email: contact@siteencoders.in
Phone: +91-9361735172